Have a question about our online tally counter? Found a problem? Got an idea that could make counting even easier? We would love to hear from you.
At Tiktrix, we build a simple tool, and we want your experience to be simple too. That means you should be able to reach us without any trouble. This page tells you how to contact us, what to include in your message, and how we help.
Every message is read by a real person on our team. Whether your note is short or long, big or small, it matters to us.
How to Contact Us
The easiest way to reach the Tiktrix team is to send us a message. You can use any of the options below.
Email us: dzoservices9217@gmail.com
Send us a message any time. This is the best way to share details, screenshots, or longer questions.
Use the contact form:
Fill in your name, your email, and your message. Then press send. We will get it right away.
Follow us: [add your social media links here]
You can also find us on social media for news, updates, and tips.
Please use the same email address you would like us to reply to. That way, our answer will reach the right inbox.
Why You Might Want to Contact Us
People write to us for many reasons. Here are the most common ones, so you know what to expect.
1. You Need Help with the Tally Counter
Our online tally counter is made to be easy, but sometimes a button may not work the way you expect. Maybe the count will not go up, or you are not sure how to reset it. Maybe the page looks different on your phone.
If you need help, write to us and tell us what you see on your screen. We will guide you step by step in simple words. You do not need to be a tech expert to ask for help. No question is too small.
2. You Want to Report a Bug or Problem
No tool is perfect, and we want to know when something is wrong. If the counter freezes, loads slowly, shows the wrong number, or looks broken on your device, please tell us.
The more details you share, the faster we can fix it. Tell us which device you use, which browser you use, and what you were doing when the problem happened. A screenshot is very helpful too. You will find a full checklist further down this page.
3. You Have an Idea or Feature Request
Many of the best changes on Tiktrix started as ideas from our visitors. Maybe you wish you could save more counters, change the color of the page, or use the tool in a new way.
Tell us what you have in mind. Explain what you want to do and why it would help you. We cannot promise to add every idea, but we do read every one, and we think about how it can fit into a clean and simple tool.
4. You Want to Share Feedback
Good or bad, we want to hear it. Did Tiktrix save you time at work? Did it help you count people at an event, track your reps at the gym, or keep score at a game night? We enjoy hearing how people use our tally counter.
If something felt confusing or slow, please tell us that too. Honest feedback helps us improve the tool for everyone.
5. You Have a Business or Partnership Question
If you are a business, a school, or a website owner and you would like to work with us, you are welcome to reach out. Please tell us who you are, what you have in mind, and how we can help each other. A short and clear message with a link to your website is a great way to start.
6. You Have a Privacy or Legal Question
If you have a question about our Privacy Policy, our terms, or how our website works, you can write to us about it. Please tell us which page or topic you are asking about so we can give you a clear and correct answer.
7. You Have a Content or Copyright Concern
If you believe something on our website should be reviewed, please contact us. Share the page link and explain your concern. We will look into it with care.
Tips for Getting a Faster Reply
We do our best to answer every message quickly. You can help us reply even faster by following these easy tips.
Use a clear subject line. Instead of writing “Help,” try something like “Counter not resetting on my phone.” This helps us understand your message right away.
Keep your message simple. Tell us the main point in the first few lines. Then add the details below.
Be specific. Instead of saying “It does not work,” tell us what you tried and what happened. For example, “I tapped the plus button, but the number stayed at zero.”
Add a screenshot. A picture can show us the problem in seconds. If you can, attach one to your email.
Tell us about your device. Let us know if you use an iPhone, an Android phone, a tablet, or a computer. Also tell us which browser you use, such as Chrome, Safari, Firefox, or Edge.
Send one topic per message. If you have two different questions, two short messages are easier for us to answer than one long message.
What to Include When You Report a Problem
If something is not working, this short checklist will help us find the cause quickly.
- What happened: Describe the problem in a few simple sentences.
- What you expected: Tell us what should have happened instead.
- Your device: For example, “iPhone 13” or “Windows laptop.”
- Your browser: For example, “Chrome” or “Safari.”
- Steps to repeat it: List what you did before the problem appeared.
- A screenshot: Add a picture if you can.
- The page link: Share the web address of the page where you saw the problem.
You do not have to include everything. Share what you can, and we will ask for anything else we need.
How Long Will It Take to Get a Reply?
We try to reply to most messages within [add your reply time, for example: 1 to 2 business days]. Some questions take a little longer, especially if we need to test the problem on different devices. If that happens, we will let you know we are working on it.
If you do not hear back after a few days, please check your spam or junk folder. Sometimes replies land there by mistake. You are also welcome to send us a short follow-up message.
Your Privacy Matters
When you send us a message, we only use your details to answer you. We do not want your personal information for anything else. To learn more about how we handle information on our website, please read our Privacy Policy.
Please do not send private details like passwords or bank information in your message. You do not need them to get help with our tally counter.
Quick Answers Before You Write
Some questions come up often. You may find your answer right here.
What is Tiktrix?
Tiktrix is an online tally counter. You can use it to count people, items, reps, scores, habits, and almost anything else, just by tapping a button.
Do I need to sign up to use the counter?
You can start counting as soon as the page loads. [Edit this if your site works differently.]
Does Tiktrix work on my phone?
Yes. The counter works in your web browser, so you can use it on a phone, a tablet, or a computer.
The count is not going up. What should I do?
First, refresh the page and try again. Also make sure your browser is up to date. If it still does not work, send us a message with your device and browser details.
Can I fix a wrong number?
Yes. You can lower the count or reset the counter and start again.
Can I suggest a new feature?
Absolutely. Send us your idea through the contact form or by email. We read every suggestion.
Can I advertise or work with Tiktrix?
You are welcome to write to us with your idea. Share a few details about your business or website so we can understand how to help.
I found something wrong on your website. What should I do?
Please tell us right away. Share the page link and what you noticed, and we will check it as soon as we can.
Why We Love Hearing from You
Tiktrix grows because of the people who use it. Every message teaches us something new. A bug report helps us fix a problem. A feature idea shows us what people need. A kind note reminds us why we keep building.
Our goal is to make counting simple, fast, and stress free. You help us reach that goal each time you write to us.
Stay Connected
Want to know when we add something new? Keep an eye on our website and our social media pages. We share updates, tips, and new ways to use a tally counter in daily life.
Get in Touch Today
Whether you have a question, a problem, an idea, or just a kind word, we are ready to listen. Send us a message using the contact form or our email address above, and our team will get back to you as soon as we can.
Thank you for using Tiktrix, and thank you for taking the time to write to us. We look forward to hearing from you.
Need help right now? Send us a message and we will take care of it.